Changelog

See what is new in Kelu. We ship improvements every week.

v1.4.0August 4, 2026

MCP Server, A2A & Knowledge Maintenance

  • newKnowledge maintenance agent — detects unanswered question gaps and proposes doc sections for review
  • newMCP server at POST https://api.kelu.dev/mcp, scoped to a knowledge base by its client key — any MCP-aware AI app or IDE can query your knowledge base as structured tools
  • newA2A API — publish and call agent capabilities across agent-to-agent boundaries
  • newUsage-based metering — track resolved conversations and deflected tickets in analytics
v1.3.0July 21, 2026

Shopify & SharePoint Connectors, SAML 2.0 SSO

  • newShopify connector — index products, collections, and pages for product Q&A in the widget and chat API
  • newSharePoint connector — index SharePoint sites, document libraries, and pages for enterprise knowledge bases
  • newSAML 2.0 SSO — full SAML support alongside existing OIDC; works with Okta, Azure AD, OneLogin, and any SAML-compliant IdP
  • improvedSSO group-to-workspace mapping now supports SAML attribute statements for automatic permission assignment
  • improvedConnector sync page now shows per-source item counts, last-synced timestamp, and error details
v1.2.0July 7, 2026

Persona Controls

  • newPer-knowledge-base persona controls — set a name, tone, and custom process instructions for each knowledge base's AI responses
  • newCustom instructions support Markdown and can reference context variables (user name, plan, account ID)
  • improvedPersona previewer in the dashboard — test tone and instruction changes before saving
v1.1.0June 16, 2026

Support Automation Launch

  • newHelpdesk integrations: Zendesk, Freshdesk, Front, Jira Service Management, Linear, and Salesforce Service Cloud
  • newAI copilot — draft replies surfaced inline inside your helpdesk UI, cited from your knowledge base
  • newTicket deflection with configurable confidence thresholds — auto-resolve tickets the AI answers with high confidence
  • newAuto-triage and auto-tagging — classify tickets by topic, priority, language, and sentiment on arrival
  • newSimulation mode — run the AI against your historical ticket archive and review answers before going live
  • newResolved tickets as a knowledge source — accepted resolved tickets are indexed and improve future answers
v1.0.0August 1, 2026

Kelu Launch

  • newAI Chat with hybrid semantic + keyword retrieval
  • newSource citations on every answer
  • newWebsite and docs crawler with sitemap discovery
  • newIncremental sync with change detection
  • newEmbeddable web widget, React component, and JS SDK
  • newSearch API (POST /search) and Chat API (POST /chat)
  • newSlack and Discord bot integrations
  • newGitHub and GitLab repository indexing
  • newNotion, Confluence, and Google Drive connectors
  • newAnalytics: top questions, knowledge gaps, feedback scores
  • newAI Evals: groundedness and citation quality scoring
  • newMulti-tenant workspaces with role-based access
  • newCollections, versioning, and permissions
  • newSSO via OIDC and SAML on Enterprise plan