Chat Bots

Microsoft Teams

Enterprise AI knowledge assistant for Microsoft Teams

What is Microsoft Teams?

Microsoft Teams is the collaboration hub for Microsoft 365 enterprise organizations. It combines messaging, meetings, and file sharing in one platform and is the primary communication tool for many enterprise support and IT teams.

Integration

How Kelu works with Microsoft Teams

Everything you can do once the integration is connected.

OIDC and SAML SSO

The Teams bot integrates with your Microsoft 365 identity via OIDC or SAML. Only authenticated employees can query restricted knowledge bases.

Department-scoped knowledge

Configure different Kelu knowledge bases for different Teams channels — HR channels query HR policies, engineering channels query technical docs.

Adaptive Card citations

Answers are delivered as Microsoft Adaptive Cards with clickable citation links, providing a native Teams UI experience.

Compliance and audit logging

All queries and answers are logged to Kelu's audit trail — a requirement for many enterprise compliance programs.

Setup

How to set it up

1

Register the Kelu Teams app in your Microsoft 365 admin center or install from the Teams App Store.

2

Configure SSO in the Kelu dashboard under Settings > SSO, connecting your Azure AD or Entra ID tenant.

3

Add the bot to Teams channels and map each channel to the appropriate Kelu knowledge base.

Related integrations

Slack

The Kelu Slack bot answers questions in channels, DMs, and threads with cited replies — and can index your Slack channel history as a searchable knowledge source.

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Discord

Add the Kelu bot to your Discord server to answer community questions with cited replies from your docs.

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Microsoft Teams — Frequently Asked Questions

Common questions about connecting Kelu to Microsoft Teams.

Yes. The Kelu Teams bot integrates with Microsoft 365 identity via OIDC and SAML. This means only authenticated employees with a valid Microsoft 365 account can query restricted knowledge bases — ideal for internal AI assistants in enterprise deployments.

Answers are delivered as Microsoft Adaptive Cards, the native Teams card format. Each card includes the AI-generated answer and numbered citation links formatted for the Teams UI, providing a polished in-app experience.

Yes. You can map each Teams channel to a specific Kelu knowledge base. HR channels can query HR policies, engineering channels can query technical runbooks, and customer-facing channels can query the public documentation.

Yes. Kelu logs all queries, AI responses, and citations to a tamper-resistant audit trail. This supports compliance requirements for AI use in enterprise environments, including ISO 27001 and SOC 2 Type II programs.

Register the Kelu Teams app in your Microsoft 365 admin center and deploy it organization-wide via the Teams admin portal. Individual users or channels can then activate the bot without requiring separate installs.

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